WHY DO I NEED TO HAVE MY DOCUMENTS DESTROYED?
Due to further changes and constant tightening of the Data Protection Act, an increasing amount of material is now considered confidential. For example:
• Sensitive documents
• Computer printouts
• Employee files
• Annual accounts
• Sales records
• Customer records
• Bank statements
• Customer databases
• Personal records
• Marketing proposals
• Credit card information
Information is the life blood of any business. It has to be accumulated, stored and destroyed when no longer required. The trouble is, too many companies make totally inadequate provisions for the secure disposal of data reaching the end of its life span.
WE HAVE OUR OWN OFFICE SHREDDER - WHY NOT DO OUR OWN?
It is far more cost effective to employ our services. When you shred in-house, the costs are usually much higher than expected as labour, maintenance, disposal costs and also noise, mess and dust are all the ‘hidden’ costs produced during the shredding process.
WHAT AMOUNT OF PAPERWORK IS INVOLVED?
We will send you a written quote before any destruction work commences; you have the option to accept our quotation and send it back to us or send a written Purchase Order. When we make the collection we will leave you with a copy of our collection note clearly stating how many security containers have been collected. Once all material has been destroyed we will issue a Certificate of Destruction which will be sent with your invoice.
WHAT SIZE OF JOB ARE YOU WILLING TO ACCEPT?
The answer is: no job too big or too small; we have a minimum charge for our services, which is surprisingly less than you might think, so small amounts are welcome. Large and difficult destruction jobs are our speciality. We have many years' experience dealing will this type of work and our resources are more than adequate. Our transport fleet ranges from 7.5 tonne vans to 40 tonne articulated lorries.
CAN WE GET A NO-HASSLE, FIXED PRICE SERVICE PLAN?
We tailor our service to meet the needs of each individual customer no matter what the size of job or how often the collections are to be made. Our computer software will schedule your service to be carried out on a set day of the week or month and you will receive your invoice and Certificate of Destruction at the end of each month. Should you have a need for extra collections you only have to call and we will be happy to assist.
CAN WE WATCH OUR MATERIAL BEING DESTROYED?
We welcome all of our customers to come and see our destruction processes in action. If you would like to watch your own material being destroyed, just make arrangements with our commercial department and we will be happy to assist.
HOW DO I KNOW THAT MY MATERIAL IS SAFE AFTER IT LEAVES MY OFFICE?
Before any material leaves your office it will be secured in a security container or a security bag, then a numbered seal is placed through the lid of the security container or round the neck of the security bag. All the seal numbers are entered on your collection note - this means we have a full audit trail to the point-of-destruction. Our collection vehicles are double-staffed for maximum security and the secure bodies are lockable and alarmed. When the vehicles arrive at our destruction plant the full contents are checked off against the collection notes and the details are entered in a security log so we have a permanent record of what has been destroyed.
CAN I TRUST THE PERSON I HAND MY CONFIDENTIAL MATERIAL TOO?
All members of staff involved in the handling of confidential material have been through a vetting process - to British Standard BS7858:1996 - carried out by an independently-approved agency. All staff wear company uniforms and photographic identification. We work to a strict code of practice with all staff receiving full training with regular reviews.
WHAT HAPPENS TO MY MATERIAL AFTER DESTRUCTION?
We operate a modern recycling plant with a capacity of 1000 tonnes per week. After the destruction process, paper-based material is transported via compacted containers holding 10 tonnes each to our baling plant where it is made into bales weighing 800 kgs each, these are sent in 25 tonne lots to paper mills in the UK to be pulped and made in to new paper towel products. After the destruction of non-paper products, we recycle where ever possible or dispose of in an environmentally-responsible manner.
WHAT TYPE OF SECURITY CONTAINER WILL I NEED?
Depending on the amount of material being stored, we have a full range of security containers available. For the collection of day-to-day paper work from the office environment, we would suggest locked security containers to restrict access to any confidential documents. For archive clearances we use containers with lift-up lids, so large files can be dropped-in without having to post the material through a letter box slot.
When material has to come from upper floors with no lift access, we suggest using our security bags, which have been designed and tested to comply with manual handling regulations. All our equipment is designed to be sealed for transit to the destruction plant.